[New York, New York] – Braided Health is excited to announce its advisory team—an esteemed group of experts who bring decades of proven results in serving Duals, managed care, and Long-Term Services and Supports. Braided Health’s advisors play a pivotal role in advancing the company’s mission to provide holistic, person-driven managed care for the dually-eligible population. This distinguished team, composed of leaders from diverse healthcare disciplines, offers invaluable insights as Braided Health continues to build its innovative platform, including the groundbreaking CareAssist™ tool.
“We’re proud to bring together a team of visionary advisors who share our commitment to improving healthcare for those who need it most,” said Jeff Grahling, CEO of Braided Health. “This team is helping us navigate the complexities of the healthcare landscape, ensuring that we are not only meeting the needs of individuals but also empowering care teams, streamlining processes, and ultimately delivering better outcomes.”
Braided Health is dedicated to transforming the healthcare experience by using advanced analytics and technology to enable care teams to provide dual-eligible individuals and those receiving Home and Community-Based Services (HCBS) with the right care, at the right time, and in the right setting. By optimizing home-based services and reducing hospital visits, the company is improving both the quality and accessibility of care. Braided Health’s tools are also designed to alleviate administrative burdens, enhance care team engagement, and reduce turnover, ensuring a sustainable, high-quality healthcare ecosystem.
With a focus on continuous learning and evidence-based insights, Braided Health aims to provide seamless, tailored care that meets the unique needs of every individual. The newly formed advisory team will help shape the future of this mission, driving meaningful change for individuals, care teams, and the healthcare system as a whole.
Meet the Advisory Team:
Cindy Adams
Cindy brings over 40 years of experience in government-funded programs and deep expertise in long-term care delivery in community-based settings. Her career includes executive leadership at Centene’s Texas business, Superior Health Plan, where she led the Star+Plus program serving Medicaid enrollees eligible for both physical and functional health services. Cindy’s extensive operational experience and knowledge of the regulatory environment for dual-eligible populations are invaluable assets to Braided Health as they build solutions for managed care organizations. Her track record in driving operational and financial performance within dual-eligible programs and her commitment to high-quality member service will be instrumental in shaping Braided Health’s future offerings.
A key highlight of Cindy’s career was her involvement in launching the first Managed Long-Term Services and Supports (MLTSS) program in the U.S. This milestone fueled her passion for supporting individuals to live independently in the setting of their choice. Cindy’s dedication to advancing managed care effectiveness and improving outcomes for vulnerable populations makes her a perfect fit for Braided Health’s mission.
“Throughout my career, I have witnessed the challenges faced by dual-eligible individuals in navigating the complexities of Medicaid and Medicare, as well as the technological barriers that care and service managers encounter in coordinating care,” said Cindy. “I am excited about the innovative product offering from Braided Health, which seamlessly integrates disparate data and enables targeted interventions. This solution not only improves care for these individuals but also supports cost-saving opportunities, ultimately enhancing the overall effectiveness of care delivery.”
Mike Kinne
With over 30 years of experience in government healthcare programs, Mike has had a distinguished career, including two decades as a senior executive at leading national health plans such as Centene and Anthem. A seven-time healthcare and technology entrepreneur, Mike is also a well-known parent advocate within the Managed Long-Term Services and Supports (MLTSS) space. At Braided Health, Mike plays a key role in helping the company “look around corners” to strategically position solutions, ensuring strong alignment, growth, and improved customer outcomes. As Braided Health’s first advisor to bring deep MLTSS operational expertise, his invaluable experience in leading and building MLTSS health plans has been instrumental in addressing critical market needs. Additionally, Mike has been a driving force in Braided Health’s business development and growth efforts, leveraging his extensive relationships in the MLTSS segment to help drive success.
When reflecting on his passion for the mission, Mike said, “The work Braided Health is doing closely aligns with my core purpose—offering a unique and powerful approach to adding life to years and years to life for our most vulnerable populations.”
Courtney Murphy
Courtney brings extensive healthcare leadership experience to Braided Health, having served as the former Chief Strategy Officer and Chief Operating Officer at Commonwealth Care Alliance (CCA), a Massachusetts-based health plan serving dual-eligible individuals of all ages. CCA, a pioneer in care for the dual-eligible population, has provided invaluable insights critical to Braided Health’s mission. During her tenure, Courtney played a key role in partnering with Managed Care Organizations (MCOs) across states to expand access to Home and Community-Based Services (HCBS) for dual-eligible individuals. Known for designing transformative healthcare models and leading teams through growth, Courtney has dedicated her career to improving outcomes for high-need populations. As part of the advisory team, she focuses on developing strategic partnerships for HCBS solutions while advising on product design and consumer needs to drive best-in-class solutions.
When asked about her enthusiasm for the work Braided Health is doing, Courtney shared, “Braided Health has developed an industry-leading solution for individuals with complex needs. Their engagement approach, underpinned by a highly innovative, AI-powered real-time technology platform, will achieve vastly improved outcomes for consumers and providers, reducing costs while keeping individuals safe at home.”
Jamie Swann
Jamie brings extensive experience in care management, particularly with dual-eligible individuals and those receiving Home and Community-Based Services (HCBS). With a long career at Elevance (formerly Anthem) and Amerigroup, Jamie has developed deep expertise in Managed Long-Term Services and Supports (MLTSS), shaping health plan operations, especially clinical functions. Her insights have been key in helping Braided Health build impactful capabilities for health plans. A passionate advocate for underserved populations, Jamie has focused on maternal-child health, complex Medicaid populations, and long-term services and supports (LTSS). Most recently, she worked with a major managed care organization, addressing healthcare disparities and promoting person-centered care. At Braided Health, Jamie leverages her expertise in LTSS, Medicaid, and aging population challenges to drive innovative solutions that enable individuals to remain in their communities.
“I am truly excited about the work Braided Health is doing because of my deep passion for helping individuals remain in their communities as they age,” said Jamie. “With an aging population and a growing workforce shortage, it is essential that we leverage the best digital tools to make this possible. Braided Health’s innovative approach to care not only supports independence but also preserves dignity and quality of life for those who need it most.”
Tom Underwood
With over 30 years of experience leading healthcare technology firms, Tom has delivered solutions for both payers and providers, with a particular focus over the past 15 years on technology for the Home Care market. Most recently, he served as CEO of Sandata Technologies and has advised investors and CEOs as they navigate opportunities to improve care in the community. In his role at Braided Health, Tom is helping the team craft a strong value proposition for all stakeholders, including payers, providers, patients, and vendors. He provides invaluable guidance on strategy, direction, and industry connections, and has played a key role in helping Braided Health leverage Electronic Visit Verification (EVV) data in their managed care offerings. Tom’s leadership was instrumental in collaborating with CMS to roll out EVV requirements nationally, and his insights continue to drive efforts in accessing and optimizing EVV data to improve care.
“I’m excited and inspired by Braided Health’s commitment to solving the ‘big challenges’ in the post-acute market with smart technology. I truly believe in their ability to transform the care delivered in the home and community, making it more effective and impactful for those who need it most.”